Refund Policy
REFUND-FRIENDLY POLICY

Refunds in 1–3 days, no questions asked.

Eligible refunds are processed instantly. Bank arrival time depends on your payment provider.

1Who can get a refund?
ELIGIBLE
  • Subscribed and charged users
  • Subscription not used
  • Technical issues blocked access
2How long does it take?
1
INSTANT
You tap Confirm
Refund request submitted
2
< 1 MIN
We process internally
Earnreels approves your request
3
24 HOURS
Payment gateway transfers
GCash / TrueMoney handles the return
4
1–3 DAYS
Money in your account
You receive the refund
3Per payment method
GCash
Philippines · ₱
1–3 DAYS
TrueMoney
Thailand · ฿
1–3 DAYS
GrabPay
Malaysia · RM
1–3 DAYS
Boost
Indonesia · Rp
1–3 DAYS
KakaoPay
Korea · ₩
1–3 DAYS
Credit/Debit Card
United States · $
Final arrival is subject to your card issuer
1–3 DAYS
4Quick answers
QWill I be charged during the trial?
There's no charge during the 1-day free trial. You can cancel anytime before the trial ends.
QCan I still get a refund after using Premium?
Yes. Once a gift card has been used, its amount will be deducted.
QWhat if my refund is delayed?
Please check with your payment provider first. If it still hasn't arrived after 7 days, contact us.
Still have questions?
cs@earnreels.ai · Average response < 24h
OFFICIALSECURE24/7
EARNREELS.AI · GLOBAL SUPPORT
© EARNREELS LIMITED